Privacy Policy

Hearthstone Investments Ltd Privacy Policy

Hearthstone Investments Ltd [‘Hearthstone’] is the parent company of the Hearthstone Investments Group. Regulated business is carried out by Hearthstone Asset Management Limited. Hearthstone Asset Management Limited is an appointed representative of Thesis Asset Management Limited which is authorised and regulated by the Financial Conduct Authority (114354).

Hearthstone Investments Ltd is registered in England (06379066), and is registered in the UK as a Controller in accordance with Data Protection legislation under registration number Z1070904. Our trading address is 23 Austin Friars, London, EC2N 2QP.

The information in this Privacy Policy describes how Hearthstone uses the personal data that it processes with regard to its business activities with its customers and with financial services professionals.

Personal data supplied to Hearthstone by any means will be treated in accordance with the applicable legislation intended to protect your personal information and privacy.

From time to time we may need to make changes to our Privacy Policy, for example, as the result of government regulation, new technologies, or other developments in data protection laws or privacy generally. You should check the Hearthstone websites at and periodically to view the most up to date Privacy Policy.

What information does Hearthstone collect, and how?

This may include

  • – contact details such as name, address, email address, and telephone number;
  • – your company name and market share data if you are a financial services professional (the information is collected from sources which include Matrix Solutions under our Financial Clarity Consortium Membership, seminars and events, as well as publicly available sources such as the FCA Register and social media).

You can read our full GDPR statement here.

Financial Information

We never ask for, or hold, any of your financial information whatsoever.

We will only ever ask for your name and email and perhaps your phone number, company and address.

What is the information used for?

We mainly use your personal information to provide you with services and information relating to our products.
We may also use the data for other purposes, such as preparing management information or analytical or training purposes and to assist in improving processes, products and services.

What is the basis for processing?

Hearthstone will only process your personal data where it is necessary or we have a legitimate business interest to provide you with information about our products and services.

Whenever we send you information about our products and services, we will always provide you with an option to opt-out of receiving further information.

We may also have a legitimate business need to use your personal data to understand our business and monitor or improve performance and services and to maintain appropriate records.

Who do we share your data with? 

Hearthstone may use other Group companies for our general business administration. These Group companies will treat your data in accordance with the relevant regulations.

We may also disclose your information to any of our third-party service suppliers which administer our systems.

Disclosure of your personal information to a third party will only be made where the third party has agreed to keep your information strictly confidential and shall only be used for the specific purpose for which we provide it to them. In the case of our third-party service suppliers, they will only do so whilst working under contract with us and only as directed by us.

Transfers to another country

Some of the recipients set out above may be in countries outside of the EEA, such as the providers of CRM software or email servers.

Where we make a transfer of your personal information outside of the EEA we will take the required steps to ensure that your personal information is protected. Such steps may include placing the party we are transferring information to under contractual obligations to protect it to appropriate standards.

Data storage and deletion

Hearthstone will only keep your personal data for as long as reasonably necessary to fulfil the relevant purposes set out in this Privacy Policy and in order to comply with our legal and regulatory obligations.

Use of cookies

Cookies are small text files that are placed on your computer by websites that you visit. We use cookies to help ascertain the routes that visitors take on the website to help us with our marketing.

They can also help fill out forms in advance saving you time.

You can use to check which cookies our website employs in real time.

Your legal rights

Hearthstone is committed to delivering the rights that the GDPR provide to individuals.

  • – The right to access
  • – The right to rectification
  • – The right to erasure
  • – The right to restrict processing
  • – The right to data portability
  • – The right to object
  • – The right to withdraw consent


If you have a complaint relating to the processing of your personal data, please use the following contact details:

Hearthstone Complaints
29 Throgmorton Street

020 3301 1300

You are also entitled to lodge a complaint with a supervisory authority at any time. In the UK this would be the Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, Telephone: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number.